Assistant General Manager - Franchised

$75,000 - $85,000/Yr

Marriott International - Laguna Hills, CA

Full-time - Mid Level

Laguna Hills, CA

Accommodation

About the position

The Assistant General Manager at Tiller House, A Tribute Portfolio Hotel, is responsible for overseeing daily operations, ensuring exceptional guest experiences, and managing hotel staff. This role is crucial in maintaining brand standards and maximizing revenue opportunities while providing leadership and training to associates. The position offers a pathway for career advancement within a growing hotel management company.

Responsibilities

• Management of day to day operations
• Maintain guest confidence through prompt and courteous communication with guests and associates
• Provide direction and training to all associates
• Select/assist in the selection of hotel associates, complete new hire paperwork, review associate performance, and conduct personnel actions such as disciplinary actions and terminations
• Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
• Monitor labor productivity
• Support the sales efforts of the hotel and generate revenue opportunities.

Requirements

• Hotel Front Office & F&B Management experience required
• Management and Systems experience within the Marriott Brands is required
• Highly motivated, self-directed, with strong initiative and desire for achievement
• Exceptional guest service skills required
• Strong computer skills
• Excellent communication and presentation skills required
• Flexible work schedule with availability to work nights and weekends.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Opportunities for advancement
• Referral program
• Paid sick time