Assistant General Manager (Longview)

Roost - Longview, TX

Full-time - Mid Level

Longview, TX

Food Services and Drinking Places

About the position

The Assistant General Manager at Roost in Longview, TX, is a key leadership role responsible for ensuring the smooth operation of the restaurant while delivering an exceptional dining experience. This position involves collaborating closely with the General Manager to implement strategic initiatives that enhance customer satisfaction, improve operational efficiency, and drive profitability. The Assistant General Manager will oversee daily operations, manage staff performance, and assist in financial management, including budgeting and forecasting.

Responsibilities

• Assist the General Manager in overseeing daily operations of the restaurant
• Train, mentor, and manage front and back of house staff
• Ensure compliance with health and safety regulations and standards
• Monitor and maintain inventory levels, ordering supplies as necessary
• Develop and implement effective marketing strategies to increase customer engagement
• Handle guest complaints and resolve any issues in a professional manner
• Analyze financial performance and contribute to budgeting and forecasting processes

Requirements

• Proven experience in a supervisory or management role within the restaurant industry
• Strong leadership skills with the ability to motivate and develop staff
• Excellent communication and interpersonal skills
• Familiarity with restaurant management software and POS systems
• Ability to work in a fast-paced environment and manage multiple tasks
• Strong problem-solving abilities and decision-making skills
• Flexibility to work evenings, weekends, and holidays as needed