Assistant General Manager, Los Angeles - Equinox Fitness Clubs

$70,000 - $75,000/Yr

Equinox - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Amusement, Gambling, and Recreation Industries

About the position

The Operations Manager role at Equinox is designed for high-potential individuals who aspire to grow into a General Manager or Multi Manager position. This position involves overseeing various departments, ensuring adherence to brand standards, and delivering exceptional customer service while managing a dynamic workforce.

Responsibilities

• Influence and inspire a dynamic workforce
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet Equinox brand standards
• Assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high level of customer service to club members
• Support ancillary departments and sales in partnership with the General Manager
• Awareness of monthly departmental goals and projections
• Ensure cleanliness of the club per Equinox's company standard
• Monitor safety and security of the club and ensure proper Risk Management and Loss Prevention procedures
• Facilitate all other projects or responsibilities as delegated by the General Manager
• Be open to location reassignments and work flexible schedules as needed

Requirements

• 1-3 years of management experience in an operational management industry
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow-up skills
• Financial management experience
• Bachelor's Degree preferred

Benefits

• Competitive salary
• Industry leading commission opportunities
• Complimentary Club membership
• Perks and incentives with products and services including Personal Training, Pilates, Spa and Shop