Assistant General Manager, Merchandise

Old Navy - Jenks, OK

Full-time - Mid Level

Jenks, OK

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As an Assistant General Manager at Old Navy, you will collaborate with the General Manager to develop and implement the store's business plan. This role is pivotal in driving profitable sales growth through effective customer and product operations, merchandising, and talent development. You will lead and coach a team to ensure a high-performing environment and deliver an exceptional customer experience, stepping in for the General Manager when necessary.

Responsibilities

• Build effective teams and drive a culture of high performance and engagement.
• Support the execution of performance goals and developmental plans for the store team.
• Implement strategies and processes with a customer-centric mindset to drive store sales.
• Recruit, hire, onboard, develop, and lead a team of managers and employees.
• Accountable for team performance through teaching, coaching, and providing feedback.
• Own assigned area of responsibility and implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties and ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement and leverage omni-channel strategies for a frictionless customer experience.

Requirements

• 2-4 years of retail management experience.
• High school diploma or equivalent.
• Strong communication skills to interact effectively with customers and team members.
• Ability to lead and inspire others through coaching and mentoring.
• Driven by metrics to achieve business goals.
• Flexible schedule availability, including holidays, evenings, overnight, and weekends.
• Organizational skills and time management to handle multiple tasks in a fast-paced environment.
• Knowledge of retail business and ability to adapt store strategies accordingly.
• Physical ability to maneuver around the sales floor and lift up to 30 pounds.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta.
• 30% off at Outlet for all employees.
• Competitive Paid Time Off plan allowing up to five hours monthly for volunteering.
• Extensive 401(k) plan with company matching for contributions up to four percent of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.