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Assistant General Manager Operational Excellence & Team Leadership
$45,000 - $45,000/Yr
Paradies Lagardère - Dallas, TX
posted 2 months ago
Full-time - Entry Level
Dallas, TX
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
The Assistant General Manager will be responsible for enhancing guest experiences and optimizing daily restaurant operations. This role involves leading and mentoring a team to ensure exceptional service and operational excellence in a fast-paced environment, whether managing a national brand or a local concept.
Responsibilities
- Deliver exceptional guest service by upholding high service standards with every interaction.
- Greet guests with a friendly smile and maintain attentive service throughout their dining experience.
- Respond promptly and professionally to guest concerns to ensure a memorable experience.
- Assist with bussing tables, taking carryout orders, and restocking display cases as needed.
- Utilize seating charts for efficient rotation and record seating times to seat guests promptly.
- Coordinate with wait staff and other restaurant personnel to create a seamless guest experience.
- Perform cashier duties as needed, ensuring accurate transactions and guest satisfaction.
- Maintain a clean and organized work environment, including sweeping, mopping, and hazard prevention.
- Ensure compliance with local, state, and federal regulations, including food safety guidelines.
- Perform other duties as assigned to support team and operational success.
Requirements
- High school diploma or GED required.
- Proven organizational skills with the ability to handle multiple priorities effectively.
- Strong English communication skills for clear interactions with guests, team members, and management.
- Basic math skills with experience in cash handling and point-of-sale systems.
- Ability to work independently and exercise sound judgment.
- Flexibility to work various shifts in a 7-day, 365-day operation.
- Excellent customer service skills and a proactive, self-starting attitude.
- Ability to lift up to 25 lbs, stand for extended periods, and work in a dynamic environment with temperature fluctuations.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
