Assistant General Manager - Rogers

$41,600 - $45,760/Yr

Jersey Mike's Subs - Rogers, MN

Full-time - Entry Level

Rogers, MN

Food Services and Drinking Places

About the position

The Assistant General Manager (AGM) at Jersey Mike's Subs in Rogers, MN, plays a crucial role in the overall management of the restaurant. This position involves overseeing daily operations, coaching crew members, and ensuring that the store runs smoothly and effectively. The AGM will work closely with franchisee leadership to set goals, motivate staff, and maintain high standards of customer service and operational excellence.

Responsibilities

• Oversee in-store operations and coaching of crew members on every shift.
• Set goals, provide job assignments, and motivate team members.
• Celebrate successes and provide timely feedback to staff.
• Manage employees throughout each shift, communicating responsibilities and recognizing achievements.
• Deploy team members appropriately to meet customer needs and service standards.
• Communicate shift priorities, goals, and results with team members.
• Lead crew training and ensure adherence to brand standards.
• Assist in schedule writing, weekly inventory, and food orders.
• Model exceptional customer service and drive a sense of urgency among crew members.
• Reinforce the use of systems, tools, and procedures throughout the shift.
• Maintain a safe, secure, and healthy work environment by enforcing safety and sanitation guidelines.
• Monitor team performance to ensure quality, service, and cleanliness standards are met.

Requirements

• Experience as a Shift Manager, AGM, or GM in QSR or full-service restaurant.
• Knowledge of the industry and relevant health and safety regulations.
• Commitment to excellent service and teamwork.
• Strong leadership skills and ability to make quick decisions.
• Strong problem-solving aptitude.
• Ability to stand for long periods.
• High school diploma or GED is preferred.

Nice-to-haves

• QSR/restaurant experience is preferred.

Benefits

• Competitive hourly wage of $20 - $22.
• Full-time employment.