Equinox - Seattle, WA

posted 19 days ago

Full-time - Mid Level
Seattle, WA
Amusement, Gambling, and Recreation Industries

About the position

The Assistant General Manager at Equinox Fitness Clubs is a high-potential operations management role designed for individuals aiming to grow into a General Manager or Multi Manager position. This role involves overseeing various departments, ensuring adherence to brand standards, and delivering exceptional customer service while managing a dynamic workforce.

Responsibilities

  • Influence and inspire a dynamic workforce.
  • Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet Equinox brand standards.
  • Assist departments in developing schedules and ensuring adherence to payroll budgets.
  • Complete staff performance evaluations monthly and annually.
  • Adhere to monthly ordering timeline and supply budgets.
  • Ensure a high level of customer service to club members.
  • Support ancillary departments and sales in partnership with the General Manager.
  • Awareness of monthly departmental goals and monthly projections.
  • Ensure cleanliness of the club per Equinox's company standard.
  • Monitor safety and security of the club and ensure proper Risk Management and Loss Prevention procedures.
  • Help facilitate all other projects or responsibilities as delegated by the General Manager.
  • Be open to location reassignments and flexible schedules based on business needs.

Requirements

  • 1-3 years of management experience in an operational management industry.
  • Strong verbal and written communication skills.
  • High touch customer service experience preferred.
  • Effective time management and follow-up skills.
  • Financial management experience.
  • Bachelor's Degree preferred.

Benefits

  • Competitive salary
  • Industry-leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with products and services including Personal Training, Pilates, Spa, and Shop
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