Assistant General Manager - Shoppes of Mid Rivers

Old Navy - Saint Thomas, MO

Full-time - Manager

Saint Thomas, MO

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant General Manager at Old Navy plays a pivotal role in leading the store team and embodying the brand's values. This position is focused on driving performance goals, enhancing customer experiences, and fostering a high-performing team culture. The role involves overseeing various store operations, including merchandising, customer service, and talent development, while ensuring that the store meets its sales growth objectives.

Responsibilities

• Set the tone for the store team and bring the brand to life for customers and employees.
• Lead and leverage the brand's selling behaviors to enhance customer experience.
• Recruit, hire, and develop team members to foster a culture of high performance and engagement.
• Accountable for team performance through teaching, coaching, and providing meaningful feedback.
• Support strategies and processes with a customer-centric mindset to drive store sales and maximize productivity.
• Promote community involvement and adapt team priorities based on customer and business needs.
• Provide front line supervision to operational, service, or administrative teams.

Requirements

• Proven ability to communicate expectations clearly and provide constructive feedback.
• Strong time management and prioritization skills to manage multiple tasks effectively.
• Ability to drive metrics to meet or exceed business goals.
• Willingness to travel as required.
• Proficient in using reporting and company tools to identify underlying issues and explore alternatives.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta.
• 30% off at Outlet for all employees.
• Competitive Paid Time Off plan.
• Up to five "on the clock" hours each month to volunteer at a charity of choice.
• Extensive 401(k) plan with company matching for contributions up to four percent.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.