Assistant General Manager - Starbucks

$41,600 - $52,000/Yr

Unclassified - Framingham, MA

Full-time - Mid Level

Framingham, MA

51-100 employees

About the position

The Assistant General Manager at Applegreen USA plays a crucial role in ensuring the smooth operation of day-to-day business activities at travel plazas. This position is designed for entry-level managers to develop essential management skills while supporting the General Manager in various operational tasks. The role emphasizes leadership, customer service, and adherence to brand standards, contributing to a positive experience for both staff and customers.

Responsibilities

• Deliver performance feedback and set goals for team members.
• Supervise non-management associates and assign work tasks.
• Coach and develop shift supervisors to enhance store performance.
• Perform duties in the absence of the General Manager.
• Motivate staff and maintain morale during challenging times.
• Ensure compliance with company policies and procedures.
• Maintain cleanliness and adherence to brand standards in the restaurant.
• Manage cash accurately and ensure daily processing of reports.
• Address customer needs and resolve issues to foster long-term relationships.
• Conduct spot inventory counts to ensure data accuracy.

Requirements

• Strong leadership and management skills with a proven ability to motivate a team.
• Excellent customer service abilities and a positive attitude.
• Excellent verbal and communication skills with sharp business acumen.
• 2+ years of experience in quick service restaurant or similar management operations.
• Basic understanding of food safety practices.
• Ability to lift/push objects weighing over 30 lbs.

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule
• Referral program
• Pet insurance