Assistant General Manager - VA

$55,000 - $55,000/Yr

Call Your Mother Deli - Vienna, VA

Full-time - Mid Level

Vienna, VA

About the position

The Assistant General Manager (AGM) at Call Your Mother Deli in Vienna, VA, plays a crucial role in supporting the General Manager (GM) in overseeing daily operations of the deli. This position involves managing kitchen operations, front-of-house service, and team development while ensuring the shop's profitability and adherence to high operational standards. The AGM is expected to lead by example, maintain a positive work environment, and uphold the deli's core values of Vibrancy, Integrity, Energy, Belonging, and Seizing the Moment.

Responsibilities

• Oversee daily operations of the shop while acting as the manager-on-duty.
• Proactively solve any problems that arise at the shop and take initiative to keep the shop running efficiently.
• Manage and lead shop and kitchen supervisors, and team members to ensure the best service is provided to guests.
• Create a positive, efficient work environment for the whole team.
• Support high operational standards by holding yourself and team members to provided checklists and recipe specs.
• Manage maintenance and upkeep of all equipment and the shop's surroundings.
• Focus on ServeSafe food safety standards and commitment to shop safety.
• Collaborate with GM on food and beverage management, including inventory, ordering, and budget.
• Assist GM in recruiting, hiring, training, and conducting performance evaluations of team members.
• Confirm that scheduling each shift and position is covered effectively.

Requirements

• At least 1 year of experience in a restaurant management role.
• Foundational understanding of P&L, cost of goods sold, labor/scheduling, training & team development, and food quality standards.
• ServeSafe Manager's Food Safety Certification or willingness to obtain it.
• Ability to coordinate multiple tasks while maintaining required standards of operation.
• Hospitality-oriented with a passion for the guest experience.
• Hands-on managing style and willingness to lead by example.
• Proactive with a big-picture mindset.
• High-energy, positive attitude that thrives in a fast-paced environment.
• Ability to treat others with kindness and respect.
• Alignment with core values of Vibrancy, Integrity, Energy, Belonging, and Seizing the Moment.
• Team player willing to help others and work calmly under pressure.
• Clear and efficient communication skills with proven coaching and leadership abilities.

Nice-to-haves

• Bilingual in English and Spanish.

Benefits

• Dental insurance
• Health insurance
• Paid parental leave
• Vision insurance
• 401k
• Paid vacation
• Free staff meals
• Free fitness and wellness classes
• Team building activities