Assistant General Manager, Westside (Los Angeles)

$70,000 - $75,000/Yr

Equinox - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Amusement, Gambling, and Recreation Industries

About the position

The Assistant General Manager at Equinox is responsible for overseeing various departments within the club, ensuring adherence to brand standards, and providing exceptional customer service. This role involves managing staff, maintaining operational budgets, and supporting the General Manager in achieving departmental goals. The position requires flexibility in scheduling and a commitment to fostering a dynamic work environment.

Responsibilities

• Influence and inspire a dynamic work force
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet the Equinox brand standards
• Assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high-level of customer service to club members
• Support ancillary departments and sales in partnership with the General Manager
• Maintain awareness of monthly departmental goals and projections
• Ensure cleanliness of the club per Equinox's company standard
• Monitor safety and security of the club, ensuring proper Risk Management and Loss Prevention procedures
• Facilitate all other projects or responsibilities as delegated by the General Manager
• Be open to location reassignments and work flexible schedules as needed

Requirements

• 1-3 years of management experience in an operational management industry
• Proven leadership ability
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow-up skills
• Financial management experience
• Bachelor's Degree preferred

Benefits

• Competitive salary
• Benefits package
• Industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with products and services including Personal Training, Pilates, Spa and Shop