Assistant General Manager

HEI Hotels & Resorts - Roswell, GA

Full-time - Mid Level

Roswell, GA

Accommodation

About the position

The Assistant General Manager at DoubleTree Roswell is responsible for leading operational managers to achieve success in daily, weekly, monthly, and annual action plans aligned with the property’s strategic goals. This role includes acting as the General Manager in their absence and ensuring compliance with brand standards while managing budgets and revenue forecasts for the Rooms and Food and Beverage divisions.

Responsibilities

• Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.
• Ensure compliance of brand standard operating procedures and policies.
• Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts.
• Develop and implement controls for expense management, such as utilizing labor management tools.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
• Help create and execute the financial objectives of the hotel as a member of the Executive Committee.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Requirements

• Bachelor's degree preferred.
• Minimum 3 years of management experience, preferably in both Rooms and F&B.
• Computer literacy and financial management required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor and associate conflicts.
• Effective verbal and written communication skills.

Nice-to-haves

• Ability to adapt communication style to suit different audiences.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, Sick and Holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance.
• Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and Hotel Room Discount programs.
• DailyPay partnership for access to earnings.