Assistant General Manager

Hardee's - Oakwood, GA - Oakwood, GA

Part-time,Full-time - Entry Level

Oakwood, GA

About the position

The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing the daily operations of a Hardee's restaurant, ensuring compliance with company standards and promoting a customer-focused culture. The AGM plays a crucial role in training and developing staff, managing operational procedures, and driving sales and profitability while embodying the company's core values.

Responsibilities

• Assist the GM in directing daily operations of the restaurant.
• Ensure compliance with company standards in product preparation, customer service, and financial accountability.
• Select, train, and coach employees to achieve key results in People, Customer, Sales, and Profit.
• Execute the Performance Management process to set employees up for success.
• Monitor and provide training on all job duties across shifts.
• Drive a customer-focused culture by resolving customer issues and training staff.
• Assist in creating schedules and completing inventory orders.
• Ensure food safety standards are met during shifts.
• Analyze sales, labor, and inventory to meet margin and sales growth targets.
• Communicate effectively with team members, guests, and vendors.

Requirements

• High school diploma or GED required; associate degree or higher preferred.
• Minimum of one year experience in restaurant operations or equivalent education and experience.
• Proficient working knowledge of Microsoft Office applications.
• Ability to work a flexible schedule including days, nights, and weekends.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Strong leadership and team-building skills.

Benefits

• Flexible scheduling options.
• Opportunities for career advancement.
• Employee discounts on meals.