Assistant General Manager

$29,120 - $31,200/Yr

Victra - North Las Vegas, NV

Full-time - Entry Level

North Las Vegas, NV

Repair and Maintenance

About the position

The Assistant General Manager at Victra plays a crucial role in leading a retail store team to achieve sales targets and create exceptional customer experiences. This position involves coaching sales specialists, managing daily operations, and ensuring the store meets its financial and merchandising goals. The Assistant General Manager will also step in for the General Manager when needed, fostering a competitive yet enjoyable work atmosphere.

Responsibilities

• Leading your team by resolving customer issues and assisting with customer transactions.
• Taking direction from store leader on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
• Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
• Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
• Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.
• Leading store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.
• Collective responsibility on attaining store targets daily/weekly/monthly.

Requirements

• Experience in a sales environment, preferably in retail management.
• Strong leadership and team development skills.
• Ability to set and achieve sales goals.
• Excellent communication and interpersonal skills.
• Proficient in analyzing financial and sales data.

Nice-to-haves

• Experience with inventory management and merchandising.
• Familiarity with wireless products and services.
• Previous experience in a customer service role.

Benefits

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Diversity, Equity, & Inclusion Employee Resource Groups
• Frequent Contests
• Career Advancement Opportunities