Assistant General Manager

$63,360 - $77,440/Yr

Great Divide - Denver, CO

Full-time - Mid Level

Denver, CO

Performing Arts, Spectator Sports, and Related Industries

About the position

The Assistant General Manager (AGM) at HMSHost plays a crucial role in supporting branch management by overseeing daily operations in a Quick Service Restaurant (QSR) or Casual Dining environment. The AGM is responsible for ensuring the restaurant meets high operational standards, is clean, well-staffed, and ready for business. This position involves making management decisions based on company policies and procedures, supervising staff, and promoting a positive work environment.

Responsibilities

• Completes opening, daily, and closing procedures/checklists according to company policies/procedures.
• Assists the GM/F&B Multi Unit Manager I in managing day-to-day activities of associates within defined restaurants or points-of-sale.
• Interviews job candidates and makes hiring, termination, and promotion decisions for associates.
• Promotes HMSHost as an employer of choice within the local community.
• Reads and understands financial and operational data to monitor progress towards unit goals.
• Manages daily activities of associates and ensures compliance with company policies.
• Uses judgment to resolve customer and associate issues, referring complex problems to senior leaders.
• Ensures compliance with adult beverage policies and that staff understands AB procedures.
• Assigns work tasks, prepares schedules, and ensures all shifts are covered.
• Monitors compliance with wellness and safety procedures and reports safety concerns to the GM.

Requirements

• Minimum of 6 years of food and beverage, cash handling, and customer service experience.
• Minimum of 4 years of supervisory or lead experience in a Casual Dine restaurant or production kitchen.
• Ability to speak, read, and comprehend instructions and policy documents.

Benefits

• 401(k) matching
• Commuter assistance
• Dental insurance
• Employee assistance program
• Life insurance
• Opportunities for advancement
• Paid holidays
• Health, dental, and vision insurance
• Generous paid time off
• Holiday pay
• Meal and Transportation Benefits
• Tuition reimbursement
• Training and career growth opportunities
• Referral program