Assistant General Manager

Applebee's - Belvidere, IL

Full-time - Mid Level

Belvidere, IL

1,001-5,000 employees

Food Services and Drinking Places

About the position

The Assistant General Manager at Applebee's is responsible for managing the restaurant environment and associate performance, ensuring high-quality service and adherence to company standards. This role involves overseeing daily operations, addressing guest complaints, maintaining safety and cleanliness, and developing staff through training and performance assessments. The Assistant General Manager plays a key role in fostering a positive work culture and achieving restaurant performance objectives.

Responsibilities

• Manages restaurant environment ensuring prompt friendly service according to company guidelines.
• Directs overall activities and performance of associates on a shift-by-shift basis.
• Builds a culture using the Vision/Mission Statement to guide teamwork and service.
• Ensures immediate response and correction of all verbal guest complaints.
• Maintains adequate departmental inventory levels and ensures product preparation meets company standards.
• Effectively schedules associates to meet sales demands and maintains safety and security programs.
• Promotes and manages restaurant organization, cleanliness, and sanitation.
• Communicates with other managers daily through management log and shift change meetings.
• Promotes quality recruitment and referrals of potential management candidates.
• Conducts thorough Selecting Service Performers interviews and monitors acceptable associate performance.

Requirements

• Must have an Associate's degree or equivalent experience.
• Must be physically able to work at any duty station in the kitchen or service area when needed.
• Must be able to lift objects up to 40 pounds on occasion.

Nice-to-haves

• Experience in a managerial role within the restaurant industry.
• Strong organizational and leadership skills.

Benefits

• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance
• Manager meals - free
• 401K
• Vacations
• Personal Days
• Short Term Disability
• Online Universities
• College Scholarships