Assistant General Manager

Marriott International - Toledo, OH

Full-time - Mid Level

Toledo, OH

1,001-5,000 employees

Accommodation

About the position

The Delta Hotels by Marriott Toledo is seeking an Assistant General Manager to join our team. In this role, you will play a crucial part in ensuring the success of our newly renovated full-service hotel located in the heart of Toledo, OH. You will be responsible for overseeing daily operations, managing staff, and ensuring high levels of customer satisfaction while collaborating with various departments to achieve revenue goals.

Responsibilities

• Assist the General Manager in overseeing daily hotel operations
• Manage and motivate a team of dedicated staff members
• Ensure high levels of customer satisfaction by providing exceptional service
• Handle guest inquiries, concerns, and complaints in a professional and efficient manner
• Collaborate with various departments to ensure smooth hotel operations
• Monitor financial performance and implement strategies to achieve revenue goals

Requirements

• Bachelor's degree in a related field
• Prior experience in hotel management or a similar role
• Strong leadership skills and the ability to multitask effectively
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and hotel management software
• Flexible availability, including weekends, weekdays, and holidays

Benefits

• Competitive salary
• Opportunities for career growth
• Supportive work environment