Assistant General Manager

$29,120 - $37,440/Yr

Topwings4u - Humble, TX

Full-time - Mid Level

Humble, TX

Food Services and Drinking Places

About the position

The Assistant General Manager (AGM) at Topwings Inc. is responsible for overseeing restaurant operations, enhancing guest experiences, and developing team members. This role requires a strong focus on leadership, operational excellence, and financial accountability, ensuring that the restaurant meets its performance goals while maintaining a positive company culture.

Responsibilities

• Mentors all positions within their operational area to ensure a high level of engagement and success.
• Supports, reinforces, and aligns decisions with Wingstop's Culture.
• Ensures restaurants deliver the Done Right, On Time Promise, and an exceptional Guest Experience.
• Trains and develops employees; manages career expectations for the management team.
• Understands, defines, and delivers the purpose, requirements, and desired results of all Company programs.
• Leads their respective operational area in the execution of these programs.
• Utilizes FBO, Operations (QSC), and area support personnel to identify and mitigate any needs or gaps in current business practices.
• Works with team to develop, implement, and manage a business plan for Restaurants; analyzes external and internal environments to detect where improvements may be made.
• Maintains full responsibility for financial performance directly impacting area restaurant operations.
• Analyzes business trends and financial data to assess and improve area performance.

Requirements

• High School Diploma or GED required; some college preferred.
• Minimum of 18 months of multi-unit management experience required for external hires, preferably in the fast food or casual dining industry.
• For internal promotion, a minimum of 12 months (18 months preferred) in good company standing with a proven record of increased performance.
• Knowledge of the QSR/Fast Casual Industry and necessary business acumen for running a complete business unit.
• Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store.
• Knowledge of labor laws and food safety regulations.

Nice-to-haves

• Local store marketing experience preferred.
• Experience in training and development.

Benefits

• Bonus based on performance
• Employee discounts
• Paid time off