ASSISTANT GENERAL MANAGER

Unclassified - Boston, MA

Full-time - Mid Level

Boston, MA

About the position

The Assistant General Manager (AGM) position at our North End Boston location is a leadership role focused on enhancing the guest experience and managing nightly service operations. The AGM will work closely with the owners and chef, ensuring a high standard of hospitality and fostering strong relationships with both staff and guests. This role requires a passion for food and beverage, along with a commitment to continuous learning and education in the hospitality field.

Responsibilities

• Lead and manage nightly service operations.
• Build and maintain relationships with staff and guests.
• Work directly with the owners and chef to ensure smooth operations.
• Oversee guest interactions and ensure a high-quality dining experience.
• Utilize Toast POS and OpenTable for service management.

Requirements

• Strong knowledge of Toast POS and OpenTable.
• Basic knowledge of classic cocktails and bar techniques.
• Excellent communication and leadership skills.
• Experience in upscale casual or fine dining environments.

Nice-to-haves

• Experience in guest-facing management roles.
• A genuine love for food, beverage, and hospitality culture.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 2 weeks paid vacation
• Discount at other locations