Assistant General Manager

$50,000 - $56,000/Yr

Brown and Buchanan Ventures Co. - Austin, TX

Full-time - Mid Level

Austin, TX

About the position

The Assistant General Manager at Grand Welcome Austin Franchise, a Brown and Buchanan Ventures Company, plays a crucial role in managing property operations to ensure exceptional guest experiences. This position combines management responsibilities with hands-on tasks, focusing on quality control, customer service, and property maintenance. The ideal candidate will thrive in a fast-paced environment and contribute to the company's growth while maintaining a work-life balance.

Responsibilities

• Manage time appropriately to ensure properties are staged and cleaned to surpass guest expectations.
• Conduct 100% of property quality control inspections per company checklist requirements.
• Problem solve and multitask in a dynamic environment where no two days are the same.
• Navigate the customer service domain with professionalism and a keen eye for solving guest issues.
• Perform minor maintenance tasks on properties as needed.
• Effectively conduct inventory control utilizing systems and technologies, such as Office365 and Property Management Systems.
• Conduct monthly inventory resets in each home.

Requirements

• 1 year of management experience required.
• Valid driver's license and reliable vehicle.
• Ability to climb stairs.

Benefits

• Dental insurance
• 401(k)
• Vision insurance
• Opportunities for advancement
• Competitive hourly wage with a compensation bonus for closing new client leads
• Training and support to enhance skills and knowledge
• Provided equipment for the job
• Positive and dynamic work environment with a supportive team