Assistant General Manager

$25,584 - $31,200/Yr

Victra - Dillon, MT

Full-time - Entry Level

Dillon, MT

Repair and Maintenance

About the position

The Assistant General Manager will lead a retail store team to drive sales, enhance customer experiences, and ensure operational excellence. This role involves coaching sales specialists, managing store operations, and achieving sales targets while creating a positive in-store environment for customers.

Responsibilities

• Encouraging and leading a sales team to achieve sales targets.
• Creating outstanding customer experiences in the store.
• Coaching team members one-on-one to improve performance.
• Resolving customer issues and assisting with transactions.
• Setting and sharing daily, weekly, and monthly goals with the sales team.
• Providing training and mentoring to enhance customer service skills.
• Identifying skill gaps and implementing development plans for the team.
• Running store operations, including staffing analysis and financial reporting.
• Monitoring inventory and maintaining store cleanliness and security.
• Leading store merchandising and ensuring compliance with company standards.
• Completing store opening and closing activities.
• Collective responsibility for attaining store targets.

Requirements

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Ability to balance multiple priorities in a multifaceted environment.
• Experience in setting goals, evaluating performance, and developing a high-performing team.
• Basic interview skills and enhanced staffing knowledge.
• High school diploma or GED required.
• Willingness to work evenings, weekends, holidays, and during peak periods.
• At least 18 years of age and legally authorized to work in the United States.

Benefits

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Diversity, Equity, & Inclusion Employee Resource Groups
• Frequent Contests
• Career Advancement Opportunities