Tory Burch
posted 22 days ago
Full-time - Mid Level
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Assistant General Manager at Tory Burch plays a critical leadership role, acting as a partner to the General Manager (GM) and guiding the store staff to ensure exceptional customer experiences and operational success. This position is focused on developing staff selling and service skills while overseeing day-to-day business operations in a dynamic retail environment.
Responsibilities
- Partner with the GM to create a productive environment for customers and employees.
- Develop and maintain staff selling and service skills.
- Oversee day-to-day operations of the store.
- Drive business initiatives and set clear goals for the team.
- Build and maintain clientele relationships.
- Hold team members accountable to high standards of excellence.
- Create a world-class talent team to enhance the retail experience.
Requirements
- Undergraduate Degree in business or a fashion-related discipline (preferred).
- 3-5 years of management experience in retail or a related field.
- Proven track record of success in a management role.
Nice-to-haves
- Experience in luxury retail management.
- Strong interpersonal and communication skills.
- Ability to adapt to changing environments.
Benefits
- Generous employee discount and access to exclusive offers.
- Support for mental and physical health.
- Financial security benefits.
- Opportunities for professional development through Retail Excellence Programs.
- Paid volunteer days through the Tory Burch Foundation.
