Assistant General Manager

$41,600 - $43,680/Yr

Beaming - Walnut Creek, CA

Full-time - Mid Level

Walnut Creek, CA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Assistant General Manager (AGM) at Beaming plays a crucial role in fostering an inspiring environment for both customers and team members. This position is responsible for promoting brand excellence and ensuring exceptional customer service in the absence of the General Manager. The AGM empowers team members through coaching and development, analyzes business performance, and addresses trends to enhance store operations.

Responsibilities

• Identify and address trends and issues in store performance.
• Promote the brand and acquire new customers.
• Deliver exceptional customer service to internal and external customers.
• Solicit customer feedback.
• Continuously coach team and provide constant and effective feedback.
• Ensure adherence to the state's meal and break period policies.
• Ensure team adheres to all food safety, cash handling, and operational policies and procedures.
• Ensure store's appearance is to company standard.

Requirements

• At least 1 year of management experience.
• Experience in assisting the supervision of a team with at least 5 members.
• Ability to coach and develop selling skills.
• Ability to deliver exceptional customer service and achieve sales goals.
• Proven ability to identify business trends and react quickly to the needs of the business.
• Previous success in identifying, developing, and retaining strong team members.
• High school diploma or equivalent required; Bachelor's degree or equivalent certification in business, retail/restaurant/hospitality management preferred.
• Proficient in English (verbal and written), math, and cash handling.
• Possess a state Food Handler Card.

Nice-to-haves

• Experience in the restaurant industry.
• Ability to lift up to 50 lbs.
• Ability to stand/walk for long periods.

Benefits

• Paid training
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Employee discount
• Flexible schedule