Assistant General Manager

JLL - Chicago, IL

Full-time - Mid Level

Chicago, IL

251-500 employees

Real Estate

About the position

The Assistant General Manager (AGM) at JLL plays a crucial role in supporting the General Manager (GM) in managing specific real estate assets, ensuring client and tenant satisfaction, and achieving financial and operational objectives. The AGM is responsible for developing strategic plans tailored to client investment goals, overseeing property management teams, and representing JLL within the local business community. This position requires a strong on-site presence and a commitment to maintaining high standards of service and compliance.

Responsibilities

• Assist the General Manager in managing specific assets and ensuring client and tenant satisfaction.
• Maintain knowledge of lease agreements and ensure compliance from an accounting and operations perspective.
• Review and approve purchases of supplies and equipment.
• Prepare annual submissions for JLL Property Awards Program and industry awards.
• Assist with the preparation and review of annual jurisdictional forms and filings.
• Work with Client Accounting Services on accounting processes and participate in on-site bookkeeping functions.
• Prepare and review financial documents related to building operations.
• Assist with the preparation of the annual budget documentation and report variances to the GM.
• Implement the asset management plan and inspect property and equipment for enhancement projects.
• Serve as the primary/secondary contact for tenant service requests and manage the tenant move-in/move-out process.
• Employ or contract on-site management and engineering personnel.

Requirements

• Bachelor's degree required.
• Minimum of seven years of commercial real estate or property management experience.
• Minimum of three to four years of experience managing a team of three or more people.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office and client-focused approach.
• Real Estate License required within six months of starting.

Nice-to-haves

• LEED AP/Accreditation is preferred.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays