Assistant General Manager

$70,000 - $70,000/Yr

Amy's Drive Thru - Rohnert Park, CA

Full-time - Mid Level

Rohnert Park, CA

About the position

The Assistant General Manager (AGM) at Amy's Drive Thru is responsible for overseeing all aspects of restaurant operations, ensuring high levels of guest service, and driving business results through effective leadership and management. The AGM partners closely with the General Manager to uphold the company's core values and operational standards while managing a team of Restaurant Managers, Team Leads, and other staff members. This role involves accountability for performance metrics, staff development, and maintaining a positive work environment that fosters growth and engagement.

Responsibilities

• Oversee daily operations and ensure high-quality guest service.
• Lead and develop the management team and staff through coaching and training.
• Drive business results by meeting performance metrics and operational standards.
• Manage recruitment, hiring, and retention of staff to maintain appropriate staffing levels.
• Ensure compliance with health and safety regulations and company policies.
• Develop and implement local marketing plans to enhance community engagement.
• Monitor and manage financial performance, including budgeting and inventory management.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Foster a positive work environment and resolve team member-related issues promptly.

Requirements

• Five plus years in management positions, preferably in fast casual restaurant settings.
• Strong verbal and written communication skills in English; fluency in Spanish preferred.
• Proficient in Microsoft Excel and other restaurant management tools.
• Experience in recruiting, training, and developing staff.
• Knowledge of employment and labor laws.

Nice-to-haves

• Experience in high-volume food preparation and customization related to food allergies.
• Ability to analyze business results and implement improvements.
• Strong time management skills and ability to work independently.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule