Assistant General Manager

TOWNEPLACE SUITES MORRISVILLE/ RDU AIRPORT - Morrisville, NC

Full-time - Mid Level

Morrisville, NC

About the position

The Assistant General Manager at TownePlace Suites Morrisville/RDU Airport is a strategic leadership role focused on enhancing guest and employee experiences. This position involves overseeing hotel operations, fostering a collaborative work environment, and implementing strategies for operational efficiency and revenue generation. The role is ideal for individuals passionate about hospitality and committed to excellence in service delivery.

Responsibilities

• Inspire, coach, and motivate a diverse team to deliver exceptional guest experiences.
• Foster a collaborative and inclusive work environment where employees feel valued and empowered.
• Understand team member's strengths and career aspirations, acting as a mentor and helping to grow everyone.
• Establish and maintain high operational standards in all areas, including housekeeping, front desk, food and beverage, and facilities management.
• Conduct and/or participate in required meetings, including Daily Operations Stand Up, Business Review, Revenue Strategy, Budget Planning, and weekly Staff/Executive Committee meetings.
• Oversee day-to-day hotel operations to ensure seamless guest services and efficient workflows.
• Accurately forecast revenues/expenses based on changing market positions to meet Flex/Flow margins.
• Implement strategies to enhance revenue generation, cost control, and operational efficiency.
• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.

Requirements

• Previous experience in hotel management or a related field, with a demonstrated track record of success.
• Strong leadership skills, with the ability to inspire and motivate a diverse team.
• Exceptional organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.
• A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
• Knowledge of industry trends, best practices, and emerging technologies.
• Flexibility to work in a dynamic and fast-paced environment.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Vision insurance