Assistant General Manager

$48,000 - $84,000/Yr

UFC Gym - Puyallup, WA

Full-time - Mid Level

Puyallup, WA

Amusement, Gambling, and Recreation Industries

About the position

The Assistant General Manager (AGM) at UFC Gym plays a crucial role in representing the brand and ensuring a high-quality experience for prospective members. This position involves indirect supervision of the Membership Specialists (MS) team, assisting the General Manager (GM) in achieving membership and sales goals, and fostering a welcoming and energetic gym environment. The AGM is responsible for personal production, weekend management, staffing, training, and performance management, while also ensuring that the gym meets its financial targets and maintains a positive culture.

Responsibilities

• Assist the GM in achieving gym membership goals and sales targets.
• Indirectly supervise the Membership Specialists team with support from the GM.
• Manage personal production and ensure membership execution on lead generation and guest goals.
• Inspire guests to purchase memberships and establish trust through transparent pricing.
• Participate in developing the gym's financial and operating plan for the month.
• Assist in setting monthly, weekly, and daily targets for the membership team.
• Monitor gym appearance and ensure compliance with company policies and safety standards.
• Conduct training and development for the Membership Specialists team.
• Resolve elevated member concerns and provide on-the-spot coaching.

Requirements

• High School Diploma or GED required; Bachelor's Degree preferred.
• 1-2 years of management experience supervising 3-10 employees preferred.
• 1-2 years of sales or related experience preferred.
• Strong organizational skills and customer service orientation.
• Experience with budgeting, revenue, payroll, and analytical skills.
• Basic computer skills (MS Office, Internet) required.
• Strong leadership, communication, time management, and analytical abilities.

Nice-to-haves

• Experience in the fitness industry preferred.
• Demonstrated math analytical/ratio skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Gym membership
• Opportunities for advancement
• Flexible schedule
• Free uniforms
• Bonus based on performance
• Competitive salary
• Training & development