Assistant General Manager

Survice Engineering - Provo, UT

Full-time - Mid Level

Provo, UT

Professional, Scientific, and Technical Services

About the position

The Assistant General Manager at Kneaders Bakery & Cafe is a leadership role focused on managing a dynamic team in a fast-paced environment. This position emphasizes food quality, customer service, and community engagement, while also ensuring operational excellence and compliance with regulations. The role offers opportunities for career development and promotes a strong work-life balance, as all locations are closed on Sundays and major holidays.

Responsibilities

• Lead and manage a team to deliver exceptional customer service and food quality.
• Drive sales and meet operational goals through effective management strategies.
• Ensure compliance with local, state, and federal food safety regulations.
• Collaborate with corporate support partners and vendors to improve operations.
• Develop and mentor team members to foster career growth and development.

Requirements

• 2+ years of fast-paced fast/casual restaurant or retail leadership experience.
• Strong business acumen with skills in labor management and food cost analysis.
• Ability to provide exemplary customer service experiences.
• Attentiveness to compliance with food handler and sanitation standards.

Nice-to-haves

• Experience in a bakery or café environment.
• Knowledge of artisan bread and pastry production.

Benefits

• Career development opportunities
• Work-life balance with Sundays off
• Competitive salary plus monthly performance bonuses
• Dental and vision insurance
• Paid time off