Assistant General Manager

$65,000 - $65,000/Yr

Raising Cane's - Marlborough, MA

Full-time - Entry Level

Marlborough, MA

Food Services and Drinking Places

About the position

The Assistant Restaurant Leader at Raising Cane's is responsible for supporting the Restaurant Leader in the daily operations of the restaurant, ensuring adherence to company standards and culture. This role involves managing crew members, overseeing cash handling, and providing excellent customer service in a fast-paced environment.

Responsibilities

• Hires and terminates all hourly, non-management crewmembers
• Owns the onboarding, status change and payroll process for all hourly crewmembers
• Creates crewmember work and training schedules
• Manages the performance of all hourly crewmembers
• Acts as manager on duty and opens and closes the restaurant
• Manages cash handling and ensures accountability
• Enforces Raising Cane's policies and standards
• Executes shift management meeting Raising Cane's operations and safety standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Deploys crewmembers during a shift
• Provides exemplary customer service
• Utilizes reward and recognition program for the crewmembers in the restaurant
• Authorizes employee functions requiring manager approval
• Ensures cleanliness of the restaurant and ensures the facility is in good working order
• Completes other duties as assigned

Requirements

• Detail-oriented, organized and able to manage multiple priorities
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook)
• Able to work a variety of shifts including days, evenings and weekends
• 3+ years of restaurant or retail management experience
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver's license

Nice-to-haves

• New restaurant opening experience preferred

Benefits

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Account
• Pet Insurance
• 401(k) With Employer Match (age 21 & older)
• Tuition Reimbursement
• Short-term & Long-term Disability
• Crewmember Assistance Program
• Weekly Pay
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year
• Early closure for company events
• Casual Work Attire
• Perkspot Employee Discount Programs