Assistant General Manager

Bruegger's - Detroit Lakes, MN

Full-time - Entry Level

Detroit Lakes, MN

Food Services and Drinking Places

About the position

The Assistant General Manager (AGM) at Caribou Coffee is a growth-oriented role designed to develop future leaders within the company. This position requires individuals to partner with the General Manager to oversee store operations, enhance team performance, and foster community connections. The AGM is expected to embody the company's core values while driving sales and ensuring exceptional customer service.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence.
• Develops understanding of the business to the level of a General Manager over the course of a year.
• Creates real connections with customers and teaches the team to do the same.
• Champions an environment that fosters goal-surpassing speed through effective deployment and team motivation.
• Takes responsibility for hitting sales goals through the connection between speed & service.
• Leads problem resolution with professionalism and emotional maturity.
• Develops a broad understanding of the Profit & Loss statement.
• Organizes, executes, and improves upon administrative tasks related to business success.
• Responsible for all store funds while on shift by enforcing cash-handling policies.
• Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory when necessary.
• Thinks holistically about the success of the store, focusing on future shifts as well.
• Seeks to understand root causes of problems to create sustainable change.

Requirements

• 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Nice-to-haves

• High school diploma or GED equivalent.
• Has a valid driver's license and reliable transportation.
• 1 year of supervisory experience.