Assistant General Manager

$37,440 - $45,760/Yr

Miguel's Jr - Murrieta, CA

posted 3 days ago

Full-time - Entry Level
Murrieta, CA
Food Services and Drinking Places

About the position

The Assistant General Manager (AGM) at Miguel's Jr. is responsible for overseeing both front and back of house operations at a single business location. This role supports the General Manager in ensuring excellent guest service and operational efficiency. The AGM is also a leadership developmental position, focusing on team performance, guest recovery, and maintaining a safe and compliant work environment.

Responsibilities

  • Drive combined team performance in BOH and FOH towards daily excellence in execution and great guest service.
  • Create a positive spirit of pride and fellowship across the team to promote sales and retention of top talent.
  • Promote guest service proactively and represent the company on guest recovery regarding restaurant-level issues/complaints.
  • Work with the GM to actively solicit, interview, and select top talent to fulfill current and future needs.
  • Understand and help manage the financial and operational performance of the business to meet and exceed its goals/metrics.
  • Lead by example through formal performance management, coaching, and positive role modeling of service, company policies, and procedures.
  • Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.
  • Communicate daily with the GM to ensure all tasks and issues are handled efficiently and properly.
  • Complete other duties as assigned by GM.

Requirements

  • Must have at least 2 years of experience in a previous supervisory/management role with the QSR.
  • Proven ability to lead, manage and motivate a team.
  • Proficiency in oral and written communication, predominantly in English.
  • Intermediate computer skills including MS Office: (Excel, Word, Outlook).
  • High School Diploma or Equivalent.

Nice-to-haves

  • ServSafe Certification (to be obtained within 90 days of hire).

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance
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