Assistant General Manager

Taco Bell - L'Anse, MI

Part-time - Entry Level

L'Anse, MI

Food Services and Drinking Places

About the position

The Assistant General Manager at Taco Bell is responsible for overseeing the entire restaurant operation, ensuring a positive experience for both employees and guests. This role emphasizes the importance of the Border Foods CORE values, including Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. The Assistant Manager aims to create a supportive environment that fosters team unity and delivers exceptional customer service while driving profitability and operational excellence.

Responsibilities

• Reinforce Border Foods CORE values including Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
• Guide team members and Shift Leaders to complete assigned duties and serve safe, quality food in a friendly manner.
• Monitor team performance and hold team members accountable for standards and expectations.
• Ensure a quality customer experience by driving fast and friendly service.
• Maintain point of sale system and report any system failures.
• Ensure health and safety standards are met according to local, state, and federal laws.
• Create unity in the team by building cross-functional relationships.
• Respond to team member questions and resolve employee issues in a timely manner.
• Provide a safe working environment for team members and customers.
• Motivate and support the team through active listening and effective communication.
• Handle customer complaints and issues with a sincere approach to find effective solutions.
• Instill a recognition culture that creates a positive work environment.
• Create short-term and long-term strategies for restaurant success.
• Utilize and interpret P&L statements to make financial adjustments.
• Source, hire, and develop excellent team members.
• Conduct new hire orientation and develop training plans for new hires.
• Minimize loss through strict observance of cash handling policies and proper training of team members.
• Demonstrate efficient labor control, inventory control, and waste management.
• Build the capabilities of the team and provide learning and development opportunities.
• Offer guidance and demonstrate active coaching capabilities.

Requirements

• Minimum of three years restaurant or retail experience, or combined experience and education.
• Experience with sales building, P&L statements, recruiting, and training.
• Proven track record of successful hiring and retention.
• Ability to work early morning, evenings, late nights, weekends, and some holidays as needed.
• ServeSafe Certified.
• Must be at least 18 years of age.
• Valid driver's license and vehicle insurance.
• High school diploma or equivalent.

Benefits

• Flexible scheduling
• Top pay in the industry
• Bonus program with potential to earn up to an extra $20,000 annually
• Education programs including GED and Tuition Reimbursement
• Scholarship opportunities
• Medical/Dental/Vision benefits offered for all positions
• Free food
• Paid Time Off including vacation, sick, and holiday pay
• Vacation Donation Program
• Border Family Cares Program
• Supportive culture that encourages career growth