Assistant General Manager

$56,000 - $65,000/Yr

Original Chopshop Co. - Scottsdale, AZ

Full-time - Mid Level

Scottsdale, AZ

About the position

The Assistant General Manager at Original ChopShop is responsible for creating a welcoming environment for both team members and guests, embodying the brand's values and commitment to hospitality. This role involves leading a team in a fast-paced restaurant setting, ensuring high standards of food safety and service, and engaging with the local community to drive sales and enhance guest experiences.

Responsibilities

• Be responsible for creating uncompromising food experiences in a fast, friendly, accurate, and clean environment.
• Lead each shift with purpose as the values role model and brand ambassador.
• Proactively build a starting line-up and bench of ChopShop team members who embody the culture and have potential for growth.
• Foster a collaborative, people-first environment by celebrating team wins and providing consistent feedback.
• Engage with the local community through marketing and community involvement initiatives.
• Drive shop sales and financial goals by cultivating team ownership and removing obstacles to success.
• Forecast shop sales accurately and schedule the team appropriately to enhance guest experiences.
• Model food safety and security practices, ensuring adherence by all team members.
• Communicate openly and productively, sharing ideas and finding solutions to improve the shop.
• Lead exceptional food, service, and facility standards through accountability in both BOH and FOH operations.
• Address performance and conflict issues swiftly and effectively.
• Create memorable dining experiences by exceeding guest expectations.

Requirements

• 2-4 years of restaurant management experience; prior kitchen experience is preferred.
• Strong desire to add value and contribute positively to the team.
• Ability to seek out new opportunities that impact the well-being of the team, guests, and business.
• Desire to go the extra mile for guests and team members, demonstrating strong leadership.
• Understanding of the importance of results and commitment to achieving them.
• Belief in the value of diversity for richer experiences.
• Ability to connect and influence others effectively.
• Basic accounting skills and strong decision-making abilities.

Nice-to-haves

• Experience in community engagement and marketing initiatives.
• Prior experience in a fast-paced restaurant environment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid parental leave
• Paid time off
• Vision insurance
• Mental Health Benefits
• Pet Insurance
• Quarterly bonus program
• 19 days of paid time off