ASSISTANT GENERAL MANAGER

$85,000 - $85,000/Yr

Little Ruby's Cafe - New York, NY

Full-time - Mid Level

New York, NY

About the position

The Assistant General Manager plays a crucial role in supporting the General Manager in overseeing the daily operations of the front-of-house in a restaurant setting. This position involves ensuring high standards of hospitality, cleanliness, and compliance with health regulations while managing staff and contributing to the overall guest experience.

Responsibilities

• Assist the General Manager in leading daily front-of-house operations.
• Interact with guests and staff to ensure excellent hospitality.
• Maintain cleanliness and professional appearance standards.
• Assist in interviewing, hiring, and training new employees.
• Manage scheduling and employee development for front-of-house staff.
• Work with the General Manager to create job performance reviews.
• Ensure quality, safety, and efficiency in front-of-house operations.
• Possess knowledge of operational systems, including payroll and POS functions.
• Review monthly Profit & Loss statements with the General Manager.
• Ensure compliance with health and sanitation standards.
• Coach and develop front-of-house employees with clear guidelines.
• Ensure all mechanical systems are compliant with regulations.
• Resolve guest and employee concerns effectively.
• Reconcile end-of-shift financials accurately.
• Communicate effectively with heart-of-house employees during service.
• Complete all opening and closing procedures as prescribed.
• Lead daily pre-service meetings and training sessions.
• Portray a positive and professional attitude while working as part of a team.

Requirements

• Minimum 5 years of previous hospitality experience as an Assistant General Manager, Restaurant Manager, or senior manager in a high-volume setting.
• Two-year associate degree in Hospitality, Business, or equivalent work experience preferred.
• Strong guest service foundation and leadership skills required.
• Demonstrated financial acumen with P&L statements and labor models.
• Organized, self-motivated, and proactive with attention to detail.
• Proficient with Microsoft Products, POS, and technology.
• Ability to stand, lift, and bend for extended periods, including lifting up to 50 lbs.
• Ability to work in a fast-paced and ever-changing environment.

Nice-to-haves

• Experience with PCI/DSS and Alcohol Awareness training.
• Knowledge of food handling and gaming registration (where applicable).

Benefits

• Competitive salary of $85,000 per year.
• Opportunities for professional development and training.