Assistant General Manager

Park Hotels & Resorts - Jacksonville, FL

Part-time,Full-time - Entry Level

Jacksonville, FL

Accommodation

About the position

The Assistant General Manager at HVMG plays a crucial role in supporting the General Manager to ensure smooth hotel operations and exceptional guest experiences. This position is ideal for a high-energy, hands-on leader who excels in team building and is committed to driving results in various departments, including Rooms, Food & Beverage, and Engineering. The role offers opportunities for career advancement within the hospitality industry.

Responsibilities

• Support the General Manager in daily operations and guest satisfaction initiatives.
• Oversee various departments to ensure efficient operations.
• Assist with budget management and financial responsibilities.
• Resolve guest issues and maintain high levels of guest satisfaction.
• Communicate goals and objectives to inspire associates and achieve targets.
• Lead and develop team members for promotion opportunities.

Requirements

• Must be a citizen of this country or possess a valid work permit.
• Minimum of 2 years of leadership experience in a hotel environment.
• Experience in managing hotel Accounting & HR responsibilities.
• Proven track record in driving guest satisfaction and exceeding revenue expectations.
• Ability to manage change effectively and provide leadership to achieve property goals.
• Clear written and verbal communication skills.

Nice-to-haves

• Experience in similar brand environments.
• Demonstrated team building experience and participative management style.
• Experience training associates and instilling a guest service attitude.

Benefits

• Flexible full-time and part-time schedules.
• Up to 40% earned wages paid before payday with PayActive.
• Paid Time Off (PTO) and Paid Holidays.
• Full Healthcare Benefits (medical, dental, and vision coverage).
• 401k Retirement Plan with a guaranteed 4% match and no vesting.
• Hotel and Food and Beverage Discounts and Perks.