Park Hotels & Resorts - Jacksonville, FL

posted 6 days ago

Part-time,Full-time - Entry Level
Jacksonville, FL
Accommodation

About the position

The Assistant General Manager at HVMG plays a crucial role in supporting the General Manager to ensure smooth hotel operations and exceptional guest experiences. This position is ideal for a high-energy, hands-on leader who excels in team building and is committed to driving results in various departments, including Rooms, Food & Beverage, and Engineering. The role offers opportunities for career advancement within the hospitality industry.

Responsibilities

  • Support the General Manager in daily operations and guest satisfaction initiatives.
  • Oversee various departments to ensure efficient operations.
  • Assist with budget management and financial responsibilities.
  • Resolve guest issues and maintain high levels of guest satisfaction.
  • Communicate goals and objectives to inspire associates and achieve targets.
  • Lead and develop team members for promotion opportunities.

Requirements

  • Must be a citizen of this country or possess a valid work permit.
  • Minimum of 2 years of leadership experience in a hotel environment.
  • Experience in managing hotel Accounting & HR responsibilities.
  • Proven track record in driving guest satisfaction and exceeding revenue expectations.
  • Ability to manage change effectively and provide leadership to achieve property goals.
  • Clear written and verbal communication skills.

Nice-to-haves

  • Experience in similar brand environments.
  • Demonstrated team building experience and participative management style.
  • Experience training associates and instilling a guest service attitude.

Benefits

  • Flexible full-time and part-time schedules.
  • Up to 40% earned wages paid before payday with PayActive.
  • Paid Time Off (PTO) and Paid Holidays.
  • Full Healthcare Benefits (medical, dental, and vision coverage).
  • 401k Retirement Plan with a guaranteed 4% match and no vesting.
  • Hotel and Food and Beverage Discounts and Perks.
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