Assistant General Manager

Beat The Bomb - Washington, DC

Full-time - Mid Level

Washington, DC

About the position

The Assistant General Manager at Beat The Bomb plays a crucial role in supporting the General Manager and managing key areas of the business. This position involves overseeing special projects, programming, and ensuring smooth operations while also working shifts as a 'Manager on Duty'. The role is integral to maintaining high standards of service and operational efficiency in a fast-paced entertainment environment.

Responsibilities

• Work up to 3-4 shifts per week as a Manager on Duty, focusing on coaching & training and supporting the General Manager.
• Lead on weekly scheduling.
• Manage physical inventory with support from the Operations Manager on procurement.
• Assist the General Manager in recruiting by participating in interviews.
• Support the GM in training & onboarding new team members, providing ongoing assessment and feedback.
• Help build out Beat The Bomb's training program and documentation for future unit openings.
• Lead on Programming for special events and holidays.
• Facilitate Arcade Bay testing during opening hours, collaborating with the Game Development team to collect and track feedback.
• Collaborate with the General Manager to improve business performance, focusing on sales generation and cost control.
• Lead or support additional projects as needed, including space upgrades and process innovation.

Requirements

• Proven experience in a management role within the entertainment or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Experience in inventory management and scheduling.

Nice-to-haves

• Experience in event planning or programming.
• Familiarity with game development or interactive entertainment.
• Background in training and development.

Benefits

• Competitive Salary and Quarterly Bonus Opportunities
• Paid time off - 10 days in year 1; 15 days in year 2; 20 days in year 4
• 401k plan
• Referral Bonuses
• $500 Annual Learning Stipend for professional development
• Medical, dental, and vision insurance
• Transit Benefits
• Life Insurance Benefit
• Opportunities for career advancement
• Friends & family ticket discounts