Assistant General Manager

$70,000 - $76,000/Yr

Punch Bowl Social - Rancho Cucamonga, CA

Full-time - Mid Level

Rancho Cucamonga, CA

Food Services and Drinking Places

About the position

The Assistant General Manager at Punch Bowl Social is responsible for creating memorable guest experiences while upholding brand standards and managing operations effectively. This role requires a passion for hospitality, culinary integrity, and craft beverages, along with strong leadership skills to oversee a large team and ensure high-quality service.

Responsibilities

• Creating authentic, custom guest experiences through a high level of attention and service.
• Hosting guests and creating memorable experiences.
• Upholding and managing all brand standards.
• Responsible for efficient and effective management of Punch Bowl Social.
• Ensuring quality in service, both in production and execution.
• Assisting in oversight of 100+ employees.
• Assisting in all functional areas of operations management.
• Assisting in financial reporting, evaluation, and analysis.
• Utilizing all available data/resources to understand and report on applicable store performance.
• Assisting in personnel training, maintenance, and all HR issues.
• Providing coaching, counseling, appropriate documentation, and employee development for all staff.
• Overseeing and maintaining all in-house cash handling procedures.

Requirements

• 3+ years' experience as an Assistant General Manager.
• Experience working in a high-volume restaurant/bar.
• Experience in industry-specific financial reporting.
• Proficient in Aloha, Excel, Word & Wisely.

Nice-to-haves

• Positive attitude and passion for making people smile.
• Value for high-quality food and beverage, and appreciation for the technique associated with production.
• Sense of adventure and engaging energy.
• Ability to communicate effectively with team members, both BOH and FOH, Management, and Community.

Benefits

• Medical, dental and vision insurance
• Health Savings Account option - including company HSA contribution
• Flexible Spending Accounts
• Employee Assistance Program
• Company provided Short Term Disability Insurance
• Company provided Long Term Disability Insurance
• 401K Plan
• Paid Time Off
• Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
• Opportunities for Growth and Advancement
• Discounts on Food, Beverage and Activities