Assistant General Manager

$35,000 - $42,000/Yr

Double Star Hospitality Jackson - Jackson, MS

Full-time - Mid Level

Jackson, MS

Accommodation

About the position

The Assistant General Manager at Double Star Hospitality is responsible for overseeing daily operations, ensuring guest satisfaction, and managing staff. This role involves a combination of administrative, operational, and training responsibilities, aimed at enhancing the overall performance of the hospitality establishment.

Responsibilities

• Handling correspondence, paperwork, and answering phones as part of administrative support.
• Assigning tasks, monitoring staff, and organizing events for operational support.
• Training new employees and hiring new team members to ensure a competent workforce.
• Assisting guests and finding solutions to their problems to enhance guest experience.
• Communicating with guests and employees, managing customer complaints, and handling staff disputes effectively.
• Checking and placing orders with suppliers to maintain accurate stock levels for inventory management.
• Developing strategies to increase sales and minimize costs through effective budgeting.

Requirements

• Experience in hospitality management or a related field.
• Strong communication and interpersonal skills.
• Ability to manage and resolve conflicts effectively.
• Experience in training and hiring staff.
• Proficiency in inventory management and budgeting.

Nice-to-haves

• Previous experience in a similar role within the hospitality industry.
• Familiarity with customer service best practices.

Benefits

• Bonus based on performance
• Paid time off