Assistant General Manager

$80,000 - $110,000/Yr

Joey Restaurants Woodland Hills - Manhattan Beach, CA

Full-time - Mid Level

Manhattan Beach, CA

11-50 employees

Food Services and Drinking Places

About the position

As an Assistant General Manager at JOEY Restaurants, you will play a crucial role in the success of a multi-million-dollar restaurant by fostering a high-performing team and ensuring exceptional guest experiences. This position emphasizes leadership, team development, and strategic planning to uphold the restaurant's standards in product quality, profitability, and customer satisfaction.

Responsibilities

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Provide guests with friendly and attentive service throughout their dining experience.
• Resolve service issues and guest complaints with urgency and good judgment.
• Assist with managing store sales, budgets, cost of goods, and labor.
• Supervise and guide service and experience standards, providing impactful coaching as needed.
• Build sales opportunities and positive guest experiences.
• Fulfill recruitment needs and retain your team.
• Support training and development of technical knowledge and execution.
• Communicate daily focus and feedback to service and kitchen teams.
• Follow all food and alcohol service and handling safety precautions and procedures.

Requirements

• 1-3+ years of leadership experience.
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Ability to thrive in a dynamic, fast-paced work environment.
• Physical ability to walk and stand for prolonged periods, frequent bending, reaching, stretching, and lifting up to 50 lbs.

Nice-to-haves

• Experience in training and development.
• Strong problem-solving skills and a desire to positively impact team execution.
• Exceptional relationship building and communication skills.

Benefits

• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Career development, education, and growth opportunities
• Discounted employee shift meals
• 10% discount for self and guests on all food and beverages
• Discounted clothing retailer partnership
• Referral bonus program
• Sales competitions and rewards
• Paid vacation
• Paid sick leave