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Kinseth Hospitality Companies - Menomonee Falls, WI
posted about 2 months ago
About the position
The Assistant Housekeeper plays a crucial role in supporting the Executive Housekeeper in supervising hotel housekeeping personnel and ensuring the cleanliness and maintenance of hotel facilities. This position involves cleaning and inspecting guest rooms, bathrooms, corridors, and lobbies, as well as managing laundry services. The Assistant Housekeeper is responsible for maintaining high standards of guest satisfaction and operational efficiency within the housekeeping department.
Responsibilities
- Cleans hotel guestrooms, bathrooms, corridors, lobbies, and laundry as needed or assigned.
- Assigns work to housekeeping personnel when the Executive Housekeeper is absent.
- Assists in training/developing personnel in housekeeping duties, safety, and KHC policies/procedures.
- Communicates regularly with Front Desk on the status of room inventory and updates the front desk system as necessary or allowed.
- Ensures guest satisfaction through quick attention to questions, concerns, or problems.
- Communicates needs for room supplies, furniture/room renovation or replacements, room maintenance.
- Examines carpets, drapes, and furniture for stains, damage, or wear.
- Assists in the planning of carpet shampooing, turning of mattresses, and spring/fall extensive cleaning.
- Checks and counts hotel linens and supplies.
- Records inspection results and notifies cleaning personnel of inadequacies.
- Assists Executive Housekeeper in the proper storage and security of all housekeeping room keys.
- Assists with guest lost and found items.
Requirements
- Experience in housekeeping or a related field is preferred.
- Ability to supervise and train staff effectively.
- Strong communication skills to interact with guests and staff.
- Attention to detail in cleaning and inspecting rooms.
Nice-to-haves
- Previous supervisory experience in a hospitality setting.
- Knowledge of safety and sanitation standards in housekeeping.
Benefits
- Competitive starting wages
- Health, Dental, Vision and other benefits available after 60 days
- DailyPay
- 401k
- Paid Training
- Paid PTO
- Referral program
- Discounts at all Kinseth Hotel Corporation hotels and restaurants
