Assistant in Training (Lakeside Shopping Center)

Buckle - Metairie, LA

Full-time - Entry Level

Metairie, LA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Buckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an Assistant in Training (AIT) and Assistant Manager, you will work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. This role includes shared responsibilities with the Store Manager, and you will act as the Store Manager in their absence. The position is designed to prepare you for higher-level duties and responsibilities, focusing on sales generation, guest service, teammate recruiting, training, and visual merchandise management. In the area of sales generation and guest service, you will greet guests with a friendly attitude, provide legendary service, and assist them in locating merchandise based on their needs. You will be expected to maintain knowledge of current sales and promotions, achieve personal sales goals, and build good guest relationships to develop a client-based business. Additionally, you will lead by example, demonstrating high standards of customer service and showmanship. As part of your responsibilities, you will also focus on teammate recruiting, training, and development. This includes recognizing recruiting opportunities, coaching new teammates, and maintaining a positive floor culture. You will assist in leading and motivating your team to meet Buckle's standards and execute actions that support business goals. Visual merchandise management is another key aspect of this role. You will own and influence product through zone ownership, ensuring that visual standards are met and that the sales floor is organized and shoppable. You will also be responsible for executing and teaching all Point of Sale (POS) procedures and maintaining a clean and organized store environment. In terms of operations, you will work a flexible schedule, understand and utilize planners, and follow all loss prevention guidelines. You will also be involved in planning and executing various tasks, including markdowns and inventory management. Supervisory responsibilities include assisting the Store Manager in supervising the team and promoting personal and store growth. Overall, this position is designed to develop your leadership skills and prepare you for future advancement within the company.

Responsibilities

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs.
• Anticipate and fulfill Guest's needs by suggesting additional items.
• Demonstrate product utilizing product knowledge and sales education.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management.
• Provide legendary service throughout the store in key areas: Front 5, sales floor, fitting rooms, and the register area.
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Investigate and navigate how to expand Guest selection through inventory Manager and advanced product search.
• Lead by example with a high level of showmanship and excellent customer service.
• Recognize and communicate Guest Levels with the Team.
• Coach and create relationships through Guest Loyalty and Guest Preferred.
• Develop skills and assist in leading, directing, motivating, and educating new Teammates.
• Participate effectively in daily setup, training, and reviewing while utilizing the Performance Tracker.
• Motivate Teammates to initiate and complete daily tasks set by Store Management.
• Own and influence product through zone ownership and assign projects to Teammates.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement.

Requirements

• High school diploma or general education degree (GED).
• One to three months related retail experience and/or training, or equivalent combination of education and experience.
• Ability to stand, walk, use hands, reach with hands and arms, climb, stoop, kneel, crouch, or crawl.
• Physical ability to lift and maneuver 30lbs throughout the store and backroom.
• Ability to maintain a positive attitude and create a positive floor culture.

Nice-to-haves

• Experience in retail management or leadership roles.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on merchandise.
• Opportunities for career advancement and professional development.
• Health insurance and wellness programs.