About the position
As an Assistant Manager at Citi Trends, you will play a crucial role in supporting the store manager with the daily operations and management of the retail store. This position is designed for individuals who are passionate about retail and customer service, and who are eager to contribute to a positive shopping experience for our customers. You will be responsible for driving sales and meeting sales targets through effective retail strategies, ensuring that the store operates smoothly and efficiently. Your role will involve managing inventory, overseeing employee scheduling, and ensuring that staffing levels are adequate to meet customer demand. You will also assist in creating and implementing budgets and financial plans to optimize store performance. In addition to operational responsibilities, you will be tasked with conducting employee orientation and training programs, which are essential for fostering a knowledgeable and motivated team. Your leadership skills will be put to the test as you interview, hire, and train new employees, ensuring that they are well-equipped to provide excellent customer service. Effective communication with team members is vital, as you will provide feedback and coaching to help them succeed in their roles. Multilingual skills are a plus, as they will enable you to communicate effectively with our diverse customer base. This position offers a competitive pay range of $12 to $14 per hour, along with opportunities for career growth within the company. We pride ourselves on maintaining a positive work environment where employees can thrive and develop their skills. If you are a motivated individual with a passion for retail and a desire to lead a team, we encourage you to apply and join our dynamic team at Citi Trends.
Responsibilities
- Assist the store manager in daily operations and management of the retail store
- Provide excellent customer service and ensure customer satisfaction
- Drive sales and meet sales targets through effective retail strategies
- Assist in creating and implementing budgets and financial plans
- Manage inventory and ensure proper stock levels
- Oversee employee scheduling and ensure adequate staffing levels
- Conduct employee orientation and training programs
- Interview, hire, and train new employees
- Communicate effectively with team members and provide feedback and coaching as needed
Requirements
- Previous experience in retail sales is required
- Strong budgeting skills to effectively manage financial resources
- Excellent time management skills to prioritize tasks and meet deadlines
- Proven ability to sell products and achieve sales targets
- Experience in employee orientation, training, and development
- Proficient in conducting interviews and making hiring decisions
- Strong communication skills to effectively interact with customers and team members
- Familiarity with point-of-sale (POS) systems for processing transactions
- Leadership skills to motivate and inspire a team
Nice-to-haves
- Multilingual skills are a plus, as it will enable effective communication with diverse customers
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
