Assistant Manager - 4381

Domino's Pizza - Leesburg, VA

Full-time - Entry Level

Leesburg, VA

Food Services and Drinking Places

About the position

The position involves assisting in the daily oversight, coordination, and execution of objectives related to sales, costs, employee retention, customer service, food quality, cleanliness, and sanitation. The role requires understanding and managing store operations in the absence of the General Manager, ensuring customer satisfaction, and maintaining brand standards in food preparation and service.

Responsibilities

• Understand all policies, procedures, standards, specifications, guidelines, and training initiatives to effectively oversee and manage the store in the absence of the General Manager.
• Ensure customers feel welcome, and team members are responsive, courteous, friendly, and service-oriented.
• Supervise that food and products are consistently prepared and served according to brand standards including portioning, image, and service.
• Assist other team members to complete opening, closing, and preparation lists.
• Actively manage others by working hands-on in preparing food, servicing customers, and overseeing the coordination of deliveries.
• Support company and store objectives in sales, service, quality, appearance of facility, sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash by adhering to cash handling and reconciliation procedures.
• Fill in where needed to ensure customer service standards and efficient operations.
• Assist in product management confirming all products are received in correct unit count and condition and that deliveries are performed in accordance with brand standards.
• Identify labor or food cost and take specific actions to positively impact those figures.
• Assist in scheduling labor by anticipated business activity while guaranteeing positions are staffed when needed and labor cost objectives are achieved.
• Be knowledgeable of policies regarding human resources.
• Provide suggestions and recommendations to General and Regional Managers.
• Maintain professional and technical knowledge by attending educational workshops and reviewing QSR related publications.
• Perform other duties as assigned.

Requirements

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills for interactions with management and customers.
• Superb ability to multi-task.
• Ability to function in a dynamic, fast-paced environment.
• Ability to adjust to changing priorities.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to take orders over the counter or phone.
• Ability to work independently and as part of a team.
• Ability to add, subtract, multiply, and divide accurately and quickly.
• Ability to lead the team on duty.