Assistant Manager - 6071

Domino's Pizza - Wheaton-Glenmont, MD

Full-time - Entry Level

Wheaton-Glenmont, MD

Food Services and Drinking Places

About the position

The Assistant Manager at Domino's Pizza plays a crucial role in overseeing daily operations, ensuring customer satisfaction, and maintaining food quality and cleanliness. This position supports the General Manager in executing sales objectives, managing costs, and fostering a positive work environment. The Assistant Manager is expected to lead by example, engage with customers, and assist in training team members to uphold brand standards.

Responsibilities

• Assist in daily oversight and execution of sales, costs, employee retention, and customer service objectives.
• Ensure customers feel welcome and team members are responsive and service-oriented.
• Supervise food preparation and service according to brand standards.
• Assist team members with opening, closing, and preparation tasks.
• Manage food preparation, customer service, and delivery coordination hands-on.
• Support company objectives in sales, service, quality, and cleanliness through employee training.
• Control cash handling and reconciliation procedures.
• Fill in as needed to maintain customer service standards and efficient operations.
• Assist in product management and ensure correct unit counts and delivery standards.
• Identify labor or food costs and implement actions to improve them.
• Assist in scheduling labor based on anticipated business activity.
• Maintain knowledge of human resources policies and provide recommendations to management.
• Maintain professional knowledge through workshops and publications.
• Perform other assigned duties.

Requirements

• Ability to pass applicable company background checks.
• Excellent written and verbal communication skills for interactions with management and customers.
• Superb ability to multi-task in a fast-paced environment.
• Ability to adjust to changing priorities and work independently or as part of a team.
• Proficient in entering orders using a computer keyboard or touch screen and taking orders over the counter or phone.
• Ability to perform basic arithmetic accurately and make correct monetary change.
• Leadership skills to guide the team on duty.