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TravelCenters of America - Seville, OH

posted 2 months ago

Full-time - Entry Level
Seville, OH
Administrative and Support Services

About the position

The Assistant Manager at TravelCenters of America plays a crucial role in supporting the General Manager with the operations and marketing functions of the restaurant. This position focuses on staffing, training, and development while ensuring a high standard of customer service and profitability. The Assistant Manager is responsible for creating a positive work environment, leading the team, and maintaining operational excellence to enhance the customer experience.

Responsibilities

  • Assist the General Manager with operations and marketing functions of the restaurant.
  • Staff, train, and develop team members according to company guidelines.
  • Ensure fast and friendly customer service and maintain a clean restaurant environment.
  • Recruit, hire, and retain high-quality team members.
  • Achieve financial objectives through effective management of people, product, service, and facility processes.
  • Adhere to safety standards and company guidelines on vendor relationships.
  • Assume duties of any hourly associate position as necessary.

Requirements

  • High School Diploma or GED required.
  • Supervisory experience in the fast-food industry preferred.
  • Strong customer service skills.
  • Proficient in Microsoft Office and operational understanding of POS software.
  • Good verbal and written communication skills.

Nice-to-haves

  • Experience in the food industry.
  • Ability to work flexible hours including nights, weekends, and some holidays.

Benefits

  • Paid training
  • Paid holidays
  • Relocation assistance
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Opportunities for advancement
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