Assistant Manager - Car Wash

$31,200 - $31,200/Yr

Zips Car Wash - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

Repair and Maintenance

About the position

The Assistant Manager - Car Wash position at Zips Car Wash in Oklahoma City, OK, is designed for individuals who are passionate about leading teams and delivering exceptional customer service. This role involves overseeing daily operations of the car wash, training team members, and ensuring a positive customer experience while achieving business goals. The position offers competitive pay, bonuses, and opportunities for career growth in a supportive team environment.

Responsibilities

• Welcome and engage with customers in a warm, friendly manner.
• Engage customers and enroll and support our Unlimited Wash Club.
• Safely and efficiently load every vehicle with clear hand signals and a smile.
• Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests.
• Conduct daily preventative maintenance program according to schedule.
• Conduct equipment repairs pro-actively and troubleshoot problems quickly.
• Perform cleaning procedures of the tunnel and equipment daily.
• Maintain appearance of outside landscaping and ensure all vacuums are functioning.
• Ability to open and close site and facilitate daily operations.
• Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service.
• Ensure all paperwork is completed accurately and submitted on time on days and shifts managed.

Requirements

• 1 year of experience leadership in sales or customer service in a professional or personal capacity.
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
• High School Diploma or Equivalent.

Nice-to-haves

• Associate degree or higher in business or related field.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Car Wash experience.

Benefits

• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching