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Teachers Federal Credit Union - Setauket- East Setauket, NY

posted 2 months ago

Part-time,Full-time - Entry Level
Setauket- East Setauket, NY
Credit Intermediation and Related Activities

About the position

The Assistant Manager is responsible for supporting the branch manager in the daily operations of a retail Credit Union branch. This role focuses on developing and growing member relationships, promoting products and services, and ensuring efficient operations within the branch.

Responsibilities

  • Performs routine branch opening, closing, member service, and other operational tasks and activities.
  • Assumes responsibility for the supervision of the branch office during the manager's absence.
  • Coaches staff to cross-sell and tracks achievement against sales goals, providing training on sales techniques.
  • Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch.
  • Resolves member or operational issues.
  • Coordinates with other Credit Union teams to promote products and represents the Credit Union during community events.
  • Supports portfolio growth by identifying opportunities to deepen relationships and increase member acquisition.
  • Ensures members receive optimal service and monitors/adheres to operational controls.
  • Utilizes various systems to access financial and production reports to assess branch performance and make business decisions to promote profitability and achieve goals.
  • Ensures compliance with Teachers policies and procedures.
  • Performs all duties inherent in the role of a supervisor.
  • Performs other duties as needed upon request by immediate supervisor.

Requirements

  • High School Diploma required.
  • Minimum of three years branch banking experience required as an individual contributor.
  • Microsoft Word and Excel skills required.
  • Notary Public license required.

Nice-to-haves

  • Spanish language skills preferred.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
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