Assistant Manager (Food Services Supervisor), IU Dining and Hospitality

$40,040 - $40,040/Yr

Indiana University - Bloomington, IN

Full-time - Entry Level

Bloomington, IN

Ambulatory Health Care Services

About the position

The Assistant Manager (Food Services Supervisor) at IU Dining and Hospitality is responsible for assisting in the management and administration of food service operations at Indiana University Bloomington. This role involves supervising staff, ensuring quality customer service, managing food preparation and service, and overseeing inventory and budgetary responsibilities. The position requires leadership skills to guide a team of employees in delivering high-quality dining experiences to students, faculty, and staff.

Responsibilities

• Assist with the management and administration of an IU Dining and Hospitality Eatery, Campus Store, or Cafés.
• Schedule and supervise employees, ensuring quality customer service and meal preparation.
• Oversee purchasing and production, including managing menus and orders.
• Work with the Retail Area Manager or General Manager on budget preparation and monitoring.
• Directly supervise 25-200 staff members, depending on assignment, in food preparation and delivery.
• Assume the role of General Manager in their absence.
• Plan, hire, and schedule student employees, and monitor their work performance.
• Address employee and customer complaints and grievances.
• Monitor food safety and sanitation standards.

Requirements

• High school diploma or equivalent (HSED or GED).
• 1 year of work experience in food services with demonstrated leadership skills.
• ServSafe certification within 180 days from date of hire.
• Valid driver's license with the ability to be insured by Indiana University.

Nice-to-haves

• Experience in a supervisory role in food services.
• Knowledge of health and safety regulations.
• Ability to work in a dynamic environment with a customer-focused approach.

Benefits

• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave