Assistant Manager for Storage Facility

$28,080 - $31,200/Yr

Martin Self Storage - Leland, NC

Part-time - Entry Level

Leland, NC

About the position

We are seeking a dedicated and self-motivated Assistant Manager for our self-storage facility located in Leland and Bolivia, NC. This part-time position requires a team player who possesses superior customer service skills and is proficient in Microsoft Office. The Assistant Manager will be responsible for a variety of tasks that ensure the smooth operation of the facility, including customer interactions, administrative duties, and maintenance of the property. The role involves working every weekend, with shifts scheduled from 9:00 AM to 6:00 PM during the summer and 8:30 AM to 5:30 PM in the winter. On Saturdays, the hours are from 9:00 AM to 4:00 PM, and on Sundays from 10:00 AM to 2:00 PM. The training period will be full-time for at least two weeks, after which the Assistant Manager will work approximately 12 hours per week on weekends. The job entails various responsibilities, including scanning and filing paperwork, making collection calls and sending emails, and maintaining cleanliness in the office and customer areas. The Assistant Manager will also be responsible for inspecting and maintaining the property grounds, which may involve using power tools such as drills and grinders. This position requires an outgoing personality, basic math skills, and excellent communication abilities. Candidates must have reliable transportation, a valid driver's license, and experience in sales and customer service. The role consists of both inside and outside duties, exposing the employee to various weather conditions. Physical demands include the ability to lift up to 50 pounds and maintain full range of motion.

Responsibilities

• Provide superior customer service to clients and visitors.
• Perform administrative tasks such as scanning and filing paperwork.
• Make collection calls and respond to emails.
• Maintain cleanliness in the office and customer areas, including sweeping and mopping.
• Inspect and maintain the property grounds, ensuring a clean and safe environment.
• Occasionally use power tools for maintenance tasks.
• Assist in sales and customer interactions.

Requirements

• High school diploma or equivalent required.
• 1 year of customer service experience required.
• Proficiency in Microsoft Office programs.
• Reliable transportation and a valid driver's license.
• Basic math skills and strong written and verbal communication skills.

Nice-to-haves

• Experience in sales is preferred.

Benefits

• Employee discount after 90 days of employment.
• Flexible schedule.
• Paid time off (PTO) accrued.