Assistant Manager Health Wellness Home

Hy-Vee - Omaha, NE

Full-time - Entry Level

Omaha, NE

Food and Beverage Retailers

About the position

The Assistant Manager of Health Wellness Home at Hy-Vee plays a crucial role in supervising and coordinating the activities of employees to ensure customer satisfaction and a positive shopping experience. This position emphasizes teamwork, customer service, and adherence to company values, while also overseeing training, employee relations, and store operations.

Responsibilities

• Supervises and coordinates the activities of employees to meet customer needs.
• Creates a friendly atmosphere by encouraging employees to engage with customers.
• Provides prompt and efficient customer service, treating customers with care and respect.
• Assists customers in locating products and addressing their needs.
• Handles employee training, issues, and disciplinary procedures as necessary.
• Ensures compliance with store standards for customer service and employee relations.
• Oversees store sanitation and cleanliness, ensuring compliance with guidelines.
• Evaluates employee performance and recommends personnel actions.
• Trains employees on safety procedures to maintain a safe work environment.
• Directs the ordering of merchandise and coordinates compliance with policies.

Requirements

• High School diploma or equivalent experience.
• One year or more of retail experience, including service management duties.
• Ability to solve practical problems and interpret instructions.
• Strong arithmetic skills for calculations involving fractions, decimals, and percentages.

Nice-to-haves

• Experience in a supervisory role within a retail environment.
• Knowledge of market trends and merchandising techniques.

Benefits

• Employee discounts on products and services.
• Opportunities for professional development and continuing education.